Last updated: 25 October 2026
About this notice
This notice describes the public Crownfall website and the information involved when you browse, search, or choose to contact support. It does not describe account, game, or payment services that are not currently available.
For privacy questions or requests, use the official Discord invitation on the contact page and ask staff for a private support route. Do not post personal details in a public channel. The listed support email address is planned and is not yet operational.
Browsing the website
You can read public pages without an account and without accepting analytics. Images and the search index are served with the website; viewing a page does not load a social-media widget. The website does not use advertising integrations.
Cloudflare hosts and delivers the website. Loading a page sends technical request information to Cloudflare, which can include your IP address, requested address, browser and connection details. This information is involved in delivering and securing the website regardless of your analytics choice. See Cloudflare’s privacy policy.
Optional Google Analytics
With your consent, we use Google Analytics 4 to understand which pages people visit and improve the website. The Google tag does not load, analytics cookies are not set, and no analytics requests are sent to Google before you accept. Rejecting analytics keeps it off. Public content remains available either way.
When enabled, analytics can include page titles and addresses, a referring site, visit times, basic session information, browser type, device category, language, country and randomly generated cookie identifiers. Granular location and device-data collection is disabled in our Analytics settings. Google still receives technical network information, including your IP address, when your browser connects to its service. These identifiers distinguish browsers; they are not Crownfall account identities.
We remove query strings and fragments from the page addresses sent to analytics and reduce external referring addresses to their site origin. We do not send search terms, form contents, email messages, account credentials or a User-ID. Google Signals, advertising personalization and advertising data sharing are disabled in this integration. We do not use analytics to build advertising audiences.
Read how Google uses information from websites using its services and Google’s privacy policy. Optional analytics relies on your consent, which you can withdraw at any time as described below.
With your consent, we also measure trailer starts, playback milestones, completion, and clicks on specific site buttons such as the Discord invitation, gallery and trailer links. Events contain fixed labels identifying the button, its page placement, language and trailer timing. Watching or clicking before consent is not replayed as analytics later. Seeking through a video does not count as watched time. A Discord click does not confirm that you joined the server. We do not collect account registrations or form submissions; those services are not connected. This expanded scope requires a fresh consent choice, including from visitors who previously accepted page-view-only analytics.
Search and browser history
Search runs in your browser against the website’s index. Search terms are not sent to a separate search or analytics provider.
The search text appears in the page address. It can remain in browser history, appear in a shared link, or reach the host when that address is loaded. Do not put passwords or private information into search. You can manage browsing history and cached files through your browser settings.
Cookies and preferences
Use Cookie Settings in the footer to accept or reject analytics or change an earlier choice. Closing the notice without accepting does not enable analytics.
| Storage | Purpose and duration |
|---|---|
| Consent preference in local browser storage | Remembers your accept or reject choice for 180 days. It is used to respect your choice and is not sent to Google. The stored entry may remain until the next visit or until you clear browser storage. |
Google Analytics _ga and _ga_* cookies |
Optional identifiers for browser and session measurement, set only after consent. We configure a maximum lifetime of 180 days; your browser may remove them earlier. |
Rejecting analytics after previously accepting stops further collection, removes this website’s analytics cookies and reloads the page. Withdrawal does not undo processing that already happened or automatically delete information already received by Google. Contact support for a data request. If you clear browser storage or use another browser or device, you will need to make your choice again.
The website does not store an account session or bearer token in browser storage. Infrastructure security features and any future account cookies will need to be described when introduced.
Support enquiries
The contact page lists the current support route. This website does not submit a contact form or create a support ticket. While support email is being set up, ask staff through the official Discord for a private route for privacy requests. Messages and attachments sent through Discord are also processed by Discord under its own policy.
Send only what is needed to explain your question. Remove passwords, recovery codes, session cookies, and other people’s private information from messages and screenshots.
Accounts and external services
Account services are currently unavailable. The website does not collect account credentials or provide an account dashboard. Any future account service will need an updated notice describing its data, purposes, recipients, and session handling.
Following the Discord invitation or another external link takes you to a separately operated service. That service handles information under its own privacy policy.
Recipients, international processing and retention
Cloudflare processes website delivery and security information. Google processes analytics information if you opt in. Discord processes messages you choose to send through its service. These providers may process information in countries other than your own, including the United States; this website does not promise that all processing stays in one country. Provider privacy information is linked above or available through the relevant external service.
The browser-storage durations above are separate from the retention of information already sent to a provider. Google Analytics is configured to retain the relevant user-level and event-level data for two months, without resetting user-data retention on new activity. This setting does not apply to every aggregate report, which may remain longer. The operator’s legal identity and contact details, email provider, provider-specific processing arrangements, and retention periods for infrastructure logs and correspondence have not yet been published. Contact support for these details or a retention-related request. This notice does not promise automatic deletion of all information after 180 days.
Requests and updates
Use the contact page to ask about information you have sent or request access, correction, or deletion. Ask staff for a private route first, then include enough context to identify the relevant correspondence without including a password. Do not send sensitive details in a public Discord channel.
Depending on applicable law, you may also have rights to restrict or object to processing, receive portable data, withdraw consent where processing relies on it, or complain to a relevant data-protection authority. These rights and any lawful retention requirements are not replaced by this notice.
Updates will appear on this page with a revised date when the website’s information handling changes.