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Crownfall

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Get in touch

Contact Crownfall support by email and learn what to include in a useful report.

Use the support email on this page for website questions, download issues, and enquiries about Crownfall. Select the email address to open your email application.

Help us understand the issue

Include the page address, a short description of the problem, and the steps that led to it. For technical issues, add your browser, operating system, and exact error text. If you include a screenshot, remove private information first.

Keep account details private

Never send passwords, recovery codes, session cookies, or payment-card details. Account services are not available yet.

Response times

Support hours and response targets have not been published. Additional community channels will appear as they become available.

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Optional statistics about page visits, trailer playback and site-button clicks, plus basic session and browser/device information. We do not collect form text or account identities. Your choice is saved for 180 days and can be withdrawn here.

Essential preference storage remembers this choice. Site search runs locally. No advertising or social tracking is enabled.

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